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Forgotten Password


Student Access
  • Kindly email to with the subject Password Recovery Assistance Needed.
  • Please provide your full name, student id and a snapshot of your student card.

  • Staff Access

    Kindly reset your UMMail password it via: Forgotten UMMail Password

    Applicants / Alumnus / External Examiners / Placement Providers Contacts Access
  • Forgotten your password? Click here
  • An email will be automatically sent to your valid email address on how to reset your password once you click the Go button.
  • Please check your spam/junk folders in case the email has been filtered out.
  • If you are still unable to locate the reset password email, please lodge a report via UM Helpdesk